Analytics

Health score

One 0 to 100 number that tells you how your community is actually doing.

What it measures

Where to find it:SidebarOverviewServer health card

The health score is one 0 to 100 number that answers "how is the community doing?" without making you read nine charts. It's a weighted blend of five pillars, and engagement carries the most weight, because how alive the community is right now matters most.

How to read the number

It is not a school grade. The scale is calibrated against real communities, not against a hypothetical perfect one, so the healthy range sits higher than a percentage would put it:

80 to 100	Healthy. A community doing well by every measure that matters. Most well-run servers live here.
60 to 79	Stable. Nothing is wrong, and one or two pillars have room to move. Open the breakdown to see which.
40 to 59	At risk. Something real is slipping, usually engagement or growth.
Under 40	Critical. Activity has largely stopped.

Note

A 90 is genuinely excellent, not "an A minus". Nothing scores 100 without being exceptional on all five pillars at once, and the score is meant to be lived in, not maxed out.

The five pillars

Engagement	How alive the community is: the share of members who participate, and how much conversation each active member actually brings. A busy room counts even when most of the roster lurks.
Retention	Whether active members keep coming back, based on weekly cohorts.
Growth	Net member trend, judged as a monthly pace. Holding steady is healthy, decline is the real signal, and a strong week counts even when the data is young.
Consistency	Whether activity is dependable across days, or spikes and dies. Judged against your typical daily rhythm, so a one-off event or launch spike doesn't count against you.
Fan ratio	The share of members in the Fan and Superfan tiers. Depth of the core.

Size-neutral by design

Every pillar is scored on shares and rates, not raw counts. The percentage of members who participate. The rate of growth. The depth of the core. A tight 300-member community can beat a sleepy 50,000-member one, and that's on purpose.

Note

You can also tell Metryx what "participation" means for your community with your own scale, and the engagement pillar will calibrate to it.

Daily snapshots

The score is snapshotted once a day, so you get a history. The trend matters more than any single value. When the number moves, you can see exactly which pillar moved it.

Note

For your first couple of weeks the score is an estimate, predicted from your imported history while live daily signals catch up. Pillars that need more live history, like consistency and growth, sit out until they have enough days to be fair, and the score rebalances across the pillars that are ready. The Server health and Health breakdown cards show a small info marker to say so and how long until the full picture is in play. It clears itself once enough live data has built up.

PreviousText, voice, streaming & activity NextAsk Zero & AI insights